Why every leader should think about feedback differently?
It’s the leader who defines the success of the team. The success depends on the priorities and the decisions they make. The leaders, in short, decide the culture and the underlying belief that influence decisions and the behavior of the organization.
Leadership is shaped by the experience a leader goes through. This experience molds how a leader makes decisions and acts when they are posed with a situation or a problem. Leaders become successful when they master predicting business patterns, understanding cause and effect, discovering opportunities in pressure situations, serving the people they lead and overcoming hardships.
We learn from experience, from determining what we are doing right and where we are going wrong and learning from that. But how do you know you are doing something wrong? There is analytics for projects, revenue, and everything else that can be quantified but what the most important part of your organization? The people who make your organization. How do you measure, learn the right and wrong?
This is where feedback comes in. It’s your bridge into your employees’ psyche. What they think is working and what is not. It’s just not that, feedback is like a two-way street. Employees seek validation for their contribution to the organization’s success. As a leader, it becomes important to let them know what an important part of the organization they are, where and what their strengths are, what growth they have achieved.
Feedback is powerful. It not just helps employees to work better but also helps in becoming a great leader. Here are five things leaders have to know about feedback’s magic.
Communication is the strongest tool and solution for almost every problem; even wars can be avoided with a little bit of input from both sides and effective communication. So, when an organization practices strong communication ethics in the workplace, issues and conflicts can easily be avoided and solved.
One important requirement to become a successful leader is communication. A leader is authentic, succinct, speaks his mind and tries to create a connection with everyone. Feedback is the extension of the leader’s response to a message or action from his team.
Feedback is essential in communication. For instance, if you want to know whether the receiver understood what you said, the reply “yes/no” is feedback. Similarly, for all actions, we need to know feedback to continue confidently on a process or alter it to make it efficient.
To encourage feedback, first, you need to make others feel safe to speak up. A good leader makes sure emphasizes the importance of the voice of the employees rather than intimidating the employees with their power. So when you create a conducive environment in the workplace, employees start to voice out their points and opinions. When employees are prevented from voicing out their pain points, you give them something to be unhappy about, and when this is a regular occurrence, they might decide to leave the organization. But when they are allowed to speak out, you can take steps to sort out their problems and make them happy.
One more important aspect of feedback is communicating performance expectations. So when you start communicating expectations, you can remind your employees about the company’s core values and goals. By doing so, you can keep your employees focused and convert the objectives to actions easily.
This way you can evaluate the performance of the employees and find out who is not able to cope up with the standards so that you can give feedback accordingly. Thus communication can make employees productive and happy at work.
A transparent workplace is more likely to be successful because of its ability to solve problems faster, improved team performance, healthy working relationships, and innovation.
The key to transparency in the workplace is the openness between the leader and the employees. And to create a transparent workplace, honest feedback is crucial.
Transparency at the start may be uncomfortable, but the results of adopting it will far outweigh the negatives. When leaders are transparent in giving feedback to their employees, they engage more and advance in their career path.
Surveys show that transparent workplace can make employees happy. According to the HBR study, 70% of employees feel most engaged when their leaders are transparent, communicate and update consistently on the organization’s strategy.
Transparency can also help with building trust. If you are looking for a way to build trust with your employees, transparency is one of the fastest methods to achieve it. The more transparent you are with your employees, the more reliable and loyal they become.
Make the right decisions
As a leader, it is crucial to take the right decisions. Feedback will help with insights and information that is required to take a decision. Feedback when analyzed, you can easily sort out the negative seeds and stop their growth.
The consequence of prioritization affects time management, efficient usage of resources and achieving goals. To get the work done, prioritization should be done right first. Using feedback, you can arrange the tasks.
For example, you can discuss a project with your team and ask for feedback on time limit, if your team members require more time to complete the project, you can take steps accordingly like changing the deliverable dates or deploy more employees to complete the task within the deadline.
Innovation fetches success. Leaders succeed not because they think innovatively but because they encourage their team to be innovative and creative. And great leaders transform those innovative ideas into reality.
Feedback even plays a role in innovation. Do you know how? When you channelize your feedback properly, you can make impactful innovation.
Having a diverse team is an asset for innovation. Diversity leads to a collaboration of experience, ideas, thoughts, and perspectives. But how will you know all these? Only when you give them the freedom to talk about their thoughts and ideas, it is possible. So feedback is vital for innovation. This way you can easily handle and provide innovative solutions to problems. To know more about the benefits of having a diverse workplace, you can read this article Diversity in workplace.
As a whole, a great leader should encourage continuous feedback, gain insights to carve a beautiful success.